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Traveler help

Verify once, book anywhere

2 min read · Updated Oct 2026

Everyone who books on DirectStay verifies their identity once, so hosts know who is staying and guests know hosts are real.

How it works

You take a photo of an ID and a quick selfie, and you only need to do it once.

Still can’t find what you need?

Talk to our support team and we’ll point you in the right direction.

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