This Guest Stay Agreement (this "Agreement") is entered into between {{HOST_LEGAL_NAME}} (the "Operator"), the operator of the accommodation described below, and {{GUEST_FULL_NAME}} (the "Guest"), for the stay booked through the DirectStay platform under booking {{BOOKING_ID}}. DirectStay LLC provides the booking platform and records this Agreement; DirectStay is not a party to this Agreement and is not the operator of the accommodation.
1.The Stay
| Property | {{PROPERTY_ADDRESS}} |
|---|---|
| Check-in | {{CHECKIN_DATE}} from {{CHECKIN_TIME}} |
| Check-out | {{CHECKOUT_DATE}} by {{CHECKOUT_TIME}} (the "Departure Deadline") |
| Registered occupants | {{OCCUPANT_NAMES_AND_COUNT}} — maximum occupancy {{MAX_OCCUPANCY}} |
| Total charges | {{PRICE_BREAKDOWN_TOTAL}} including applicable lodging taxes |
| Cancellation policy | {{LOCKED_CANCELLATION_POLICY_SUMMARY}} (locked to this booking) |
2.License to Occupy — Not a Lease, Not a Tenancy
The Operator grants the Guest a limited, revocable, non-exclusive license to occupy the Property for transient lodging purposes for the term above. The parties expressly agree and intend that:
- This Agreement is a license for transient occupancy in the nature of an innkeeper–guest relationship. It is not a lease or rental agreement, and it creates no tenancy, subtenancy, periodic tenancy, or other possessory or property interest of any kind, regardless of the length of the stay or of any extension.
- The Property is the Guest's temporary lodging, not the Guest's residence or domicile. The Guest will not use the Property's address as a legal or mailing address, will not receive mail or packages there except as the Operator permits for the stay, will not place any utility or service account in the Guest's name, and will not register the address with any government agency, employer, school, or financial institution as a residence.
- The Operator retains legal possession and control of the Property at all times, including reasonable rights of access for housekeeping, maintenance, safety, and inspection consistent with the listing, and provides the stay subject to applicable transient occupancy and lodging taxes, which are charged on this booking.
- Any extension of the stay occurs only by a new or modified booking through the DirectStay platform on these same license terms, and no extension, holdover, or passage of time converts this license into a tenancy.
3.Departure; Holdover; Consent to Removal
The Guest's license to occupy ends automatically at the Departure Deadline,
or earlier upon termination for cause under Section 6. The Guest agrees that after the license ends:
- the Guest and all occupants have no right to remain on the Property;
- remaining on the Property without the Operator's written consent constitutes unauthorized entry and unlawful remaining on the property of another — criminal trespass under applicable law — and is not a landlord-tenant matter;
- the Guest expressly consents to the removal of the Guest and all occupants and their belongings by law enforcement at the Operator's request, without eviction proceedings, court order, or further notice; and
- each day or partial day of unauthorized holdover incurs a holdover charge of two (2) times the nightly rate, plus the Operator's actual costs of removal and displaced-booking losses, all chargeable to the Guest's payment method on file.
- The Guest acknowledges this Agreement may be shown to law enforcement as evidence of the transient, non-tenancy nature of the occupancy and of this consent.
- Exterior or entry-point monitoring (doorbell cameras, driveway cameras) is permitted only if disclosed in the listing before booking
- Undisclosed or prohibited surveillance is a severe violation: immediate suspension and grounds for termination
4.Payment; No Improper Chargebacks
- The Guest authorizes the charges shown in Section 1 to the payment method provided at checkout, processed by the Operator as merchant of record through the DirectStay platform.
- Refunds are governed exclusively by the locked cancellation policy in Section 1 and by the DirectStay Terms of Service. The Guest agrees to raise any billing or stay dispute first through the Operator and the DirectStay resolution process before contacting a card issuer.
- The Guest agrees not to dispute or charge back amounts for lodging and services actually received, or amounts consistent with the locked cancellation policy the Guest accepted. A chargeback initiated in breach of this Section is a wrongful dispute; the Guest is liable for the disputed amounts, associated fees, and reasonable costs of contesting the dispute, and acknowledges that this signed Agreement, the checkout record, and the stay records may be submitted as evidence.
- Nothing in this Section waives the Guest's right to dispute genuinely unauthorized or fraudulent charges.
5.Occupancy, Conduct, and House Rules
- Only the registered occupants in Section 1 may stay overnight; total persons present may not exceed the stated maximum. No parties or events. Additional or unregistered occupants, or events, are a material breach.
- The Guest will comply with the listing's house rules ({{HOUSE_RULES_LINK_OR_SUMMARY}}), quiet hours, smoking and pet policies, and all applicable laws, and will not engage in unlawful activity on the Property.
- The Guest is responsible for the conduct of all occupants and invitees, and for damage, excessive cleaning, and losses they cause, handled through the Platform — the Operator will not demand or collect damage payments directly at the Property.
6.Early Termination for Cause
- The Operator may terminate this license before the Departure Deadline if the Guest materially breaches this Agreement — including exceeding occupancy, holding an event, unlawful activity, endangering persons or property, nonpayment, or serious violation of house rules. Where the breach is curable and does not involve safety or unlawful activity, the Operator will give the Guest notice and an opportunity to cure or depart of not less than four (4) hours — or not less than two (2) hours where the breach creates a risk to persons or property. Upon termination, the license ends and Section 3 applies. Refunds for terminated stays follow the locked cancellation policy and the DirectStay Terms of Service; termination for the Guest's material breach does not entitle the Guest to a refund of nights not used, except as law requires.
7.Utilities (applies to stays of 28 nights or longer)
- For stays of twenty-eight (28) nights or longer, utilities (electricity, gas, water, and internet as provided with the Property) are included up to {{UTILITY_CAP_AMOUNT}} per thirty (30) day period. Usage above the cap, as shown by the Property's utility billing, is chargeable to the Guest at actual cost. The Guest will not engage in extraordinary-consumption activities (such as vehicle charging or high-draw equipment) without the Operator's written consent.
8.Condition, Safety, and Assumption of Risk
- The Operator represents the Property meets the DirectStay Guest-Ready Standard at check-in. The Guest will report any condition, safety, or access problem promptly through the platform so it can be verified and addressed while it can still be fixed.
- The Guest uses the Property and its amenities at the Guest's own risk to the extent permitted by law, and is encouraged to carry travel insurance. DirectStay is not an insurer. Any coverage available through the Platform's embedded insurance program is governed solely by its policy terms, and neither that program nor the Operator's insurance should be assumed to cover the Guest's person or belongings.
9.General
- This Agreement is governed by the laws of the state where the Property is located: {{PROPERTY_STATE}}.
- This Agreement, the booking record, the locked cancellation policy, the listing's house rules, and the DirectStay Terms of Service are the entire agreement for the stay. If any provision is held unenforceable, it will be reformed to the minimum extent necessary and the remainder stays in effect. No oral statement, extension, or course of dealing modifies Section 2 or Section 3; those sections may be modified only in a writing signed by the Operator that expressly references them.
- Disputes between the Guest and DirectStay (as platform) are governed by the DirectStay Terms of Service, including its dispute-resolution provisions. Disputes between the Guest and the Operator under this Agreement are between those parties.
- Electronic signature and acknowledgment. By checking the acceptance box and completing checkout, the Guest signs this Agreement electronically and acknowledges reading it, including Section 2 (no tenancy created), Section 3 (departure, holdover, and consent to removal), and Section 4 (chargebacks).
- Guest: {{GUEST_FULL_NAME}} · Signed: {{ESIGN_TIMESTAMP}} · IP: {{ESIGN_IP}} · Booking: {{BOOKING_ID}}
- Operator: {{HOST_LEGAL_NAME}}, by acceptance of the booking through the DirectStay platform.